Senior agency roles
Business Consultant
Gravity Hospitality Group
Feb 2023 to Mar 2024 · parallel consulting
Pune
Consulting
Strategy and operations consulting for a hospitality group, covering business performance, growth planning and process improvement
Hospitality group · multiple properties · Pune
Key achievements
Unified marketing activity across properties under a single analytics and CRM system.
Built property-level playbooks for consistent execution and trained property teams to run the system independently.
Results: 12+ months of transformation support and live booking visibility for leadership across every property.
Scope
Business strategy and growth planning for hospitality operations
Operational process design and efficiency improvements
Revenue and performance analysis
Stakeholder and vendor management advisory
Approach
Embedded consultant working alongside leadership team
Identified gaps between strategy and execution
Built reporting and accountability structures
Delivered actionable recommendations with timelines
Skills & focus
Business Consulting · Ops Design · Hospitality · Growth Strategy
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